Privacy Policy
Privacy Policy for ER Services
Effective Date: 01/2025
At ER Services, we respect your privacy and are committed to protecting the personal
information you share with us. This Privacy Policy explains how we collect, use, and safeguard
your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, service address, and
payment details (if provided for service booking).
Non-Personal Information: Browser type, IP address, device type, and website usage
statistics collected automatically through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to: Provide plumbing and heating services you request Respond to inquiries and provide customer support
Process payments securely Send important updates, service reminders, or promotions (if you’ve opted in) Improve our website and services
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share limited information with trusted service providers (such as payment processors or scheduling platforms like ServiceTitan) who help us operate our business, provided they also protect your data.
4. Cookies & Tracking
Our website may use cookies or similar technologies to enhance user experience, analyze site traffic, and improve marketing efforts. You can adjust cookie settings in your browser at any time.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online data transmission can be guaranteed 100% secure.
6. Your Rights
You have the right to: Request access to your personal information Ask us to correct or delete your data
Opt out of marketing communications at any time to exercise these rights, please contact us at: [email protected] or (833) 837-5862
7. Third-Party Links
Our website may contain links to third-party websites (such as payment gateways or social media platforms). We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
ER Services
1 Toby St Unit 1, Methuen, MA 01844
(978) 857-0724
[email protected]